SnookerSync
ContentsStandard guide

Leagues / Captain, vice captain & player guide

Your league, from first login
to the final result.

Find the right screen, get your team ready and handle match night. Follow the guide from the start, or jump straight to the task you need.

Updated 13 September 2026 · Larger text & print edition · Example screenshots

In this guide

02 / League guide

Choose the steps for your role

Captain

Register and manage your team during setup. Select your side’s lineup. At home, start the match and submit scores; away, review the result. Handle reschedule requests and nominate a vice captain.

Vice captain

Help with your team’s lineup and match-night duties. Your home or away role determines whether you enter scores or review them. Rescheduling and vice-captain appointments stay with the captain.

Player

Check your team, fixtures, standings and player stats. Your captain or vice captain selects the lineup and handles the result.

Following a league

A spectator follows league information without managing a team. Viewing a league does not put you on its playing roster.

If you are joining as a player

  1. Give your captain your registered email or exact app alias. They use it to add your account to the roster.
  2. If you already play as a guest, link that record first. Follow Guest players & claiming with the person who created it. Ask before creating a second roster entry.
  3. Open Compete and your league. Check your team in Teams & players, then open Fixtures for the schedule.
  4. Tell your captain if your name, team or handicap is wrong. Use Contact admin for league issues that need the organiser’s help.

A captain can also play for the team using the same account. A league admin has extra organiser controls and may also be a captain or player; the team tasks here still apply to that role.

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03 / League guide

Join a league and register your team

Start here · Captain · Registration Open Compete → Join → search for your league, or enter its invite code and tap Find

Have your team name, division, home club and player details ready. Your league may also ask for real names and handicaps.

  1. Open the correct league. When registration is open, tapping its card opens Register a team. If registration is closed, opening it may let you follow the league instead. Contact the admin about joining a playing team.
  2. Enter your team name and choose a division. You are included as captain. Check the division with your organiser if you are unsure.
  3. Build the roster. Choose players from your friends, or enter a registered player’s exact email or alias and tap Add. For someone without an account, use Guest player name → Add.
  4. Complete the requested player details. Check handicaps if enabled. In a real-name league, complete the required names and acknowledgement.
  5. Select a home club. Search the available clubs or propose a new one using the form. Check the club and venue details before submitting.
  6. Tap Submit registration. Wait for the success message. You are taken to the league workspace, where your team awaits the admin’s review.
Register a team form showing team name, division and roster
Roster: check the players and any required handicaps.
Registration form showing home club selection and Submit registration
Home club: finish the form, then submit it for review.

What happens after you submit?

Team statusYour next step
Awaiting approvalThe admin is checking your registration. Roster editing is unavailable while the team is awaiting review.
Changes neededRead the admin’s reason, make the requested changes using the available controls, and resubmit. A returned team can be allowed to make corrections after the deadline.
ApprovedYour roster is locked for captain edits. Contact the admin for further changes and wait for the season to become Active.

If the admin has already created your team for you, it's already approved — there's no submission step. Open it from My Leagues to check the roster and club details, and contact the admin if anything needs changing.

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04 / League guide

Understand the season stages

A league is the competition; a season is one run of that competition. A division groups teams. A fixture is a scheduled meeting between two teams, made up of individual frames.

Season stageWhat it means for you
Registration OpenCaptains register teams and complete rosters. Check the deadline and your team’s approval status.
Scheduling & Final ChecksThe admin prepares fixtures and finalises the season. Wait for activation before starting match-night tasks.
ActiveUse fixtures, lineups, scoring, result reviews, rescheduling and standings.
ArchivedThe season is available for reference. Use Compete → History to find previous seasons.

If you cannot see an expected action, check both your role and the season stage. A player’s workspace has different controls from a captain’s, and setup screens differ from an active season.

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05 / League guide

Add guests and link their accounts later

A guest is a player record for someone who does not yet have their own app account. A captain can add guests to the roster so they can take part in the league.

To add a guest during registration Register a team → Guest player name → enter their name → Add

You can also create a guest in Friends. Only the person who created that guest can start the account-linking request later.

When the guest creates their own account

Start here · Guest’s creator Matches → Friends → guest’s menu → Claim this player
  1. Ask the player to register and share their account details. Use their exact registered email or app alias.
  2. Open Claim this player on the existing guest. Enter those account details and send the request. Check that you have chosen the right person.
  3. The player opens Friends in their own account. The request appears at the top. They choose Yes, that’s me if it is their record, or No, this isn’t me if it is wrong.
  4. Allow the history transfer to finish. After confirmation, their league and match history is linked to their account. Check the roster and history once processing completes.
Guest menu in Friends with Claim this player
Creator: open the guest’s menu.
Claim this player form with account lookup
Creator: identify the registered account.
Account claim awaiting the player’s confirmation
Player: check and accept the request.
Claim confirmation in Friends
Linked: check the transferred history.
The player already appears twice in the season?Contact the league admin before trying to link the accounts. An automatic claim is blocked if the registered account already has a separate entry in the same league season.

A message you can send to your player

“Please create your SnookerSync account and send me the email or alias you registered with. I’ll send a request to link your existing player record. Then open Matches and tap Friends. Check the request at the top and choose ‘Yes, that’s me’ if the guest record is yours.”
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06 / League guide

Find fixtures and request a new date

Start here · All roles Compete → your league → Quick access → Fixtures
  1. Check the date, time and teams. The List view groups fixtures by week. Use All fixtures from the workspace as another way into this screen.
  2. Switch to Grid for the wider schedule. It shows team pairings across the season. Check the division and any inter-divisional fixtures when applicable.
  3. Open the fixture or its available action. Captains and vice captains can use their workspace’s Next fixture or Needs attention card to reach the current match task. Completed fixtures let you inspect the result.
Fixtures in a week-by-week list
List: find a fixture by week and date.
Season fixtures displayed as a grid of team pairings
Grid: see pairings across the schedule.

Request a reschedule · Captain

Start here Your league → Quick access → Request reschedule
  1. Choose an eligible upcoming fixture. Check you have the correct opponent.
  2. Choose the New date and time. Check the proposed time, then tap Send request.
  3. Open Review requests → Sent. The request waits for the opposing captain. You can cancel your request while it is pending.
  4. The opposing captain opens Review requests → Received. They approve or reject the proposal. Once approved, check the new date and time in Fixtures.
A request is not an agreed date change.The fixture keeps its existing schedule until the request is approved. Let your team know once the revised schedule is confirmed. Some screens call Review requests “Reschedule Approvals”.
Reschedule fixture form with a proposed date and time
Send: select the fixture and propose a time.
Reschedule Approvals with Received and Sent tabs
Review: Received needs a decision; Sent tracks your requests.
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07 / League guide

Set the lineups and start the match

Start here · Captain or vice captain · Active season Your league → Next fixture or Needs attention → Select lineup
  1. Check the fixture and your home or away side. Each team official selects their own team’s players.
  2. Follow your league’s lineup order. In home-first leagues, the home team confirms first; the away team then selects its lineup. In independent-lineup leagues, either side can confirm first.
  3. Choose players for each frame. Fill every required slot, including both partners for doubles if your format uses them. Check the order carefully.
  4. Tap Confirm Lineup and confirm the prompt. Your lineup is now locked. If it is wrong, contact your league admin.
  5. Home team: tap Start Match once both lineups are confirmed. The away team waits for the home official to start. Follow any timing prompt shown by the app.
Confirmed frame-by-frame lineup
After confirmation: your selected lineup is locked. Both teams must confirm before the home team starts.
What the waiting labels mean
You seeWhat happens next
Waiting for home lineupThe home team must confirm before the away team can choose its lineup.
Waiting for opponent lineupYour lineup is saved. The other team needs to confirm theirs.
Ready to startBoth lineups are confirmed. The home official can start the match.
Waiting for home teamThe home captain or vice captain needs to start the match.
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08 / League guide

Enter, submit and approve the result

The home captain or vice captain enters and submits the scores. The away captain or vice captain reviews them. Publishing a frame shares its score; submitting the whole result sends it for approval.

Home team · Start here Your league → fixture action → Enter scores
  1. Enter the final home and away score for each frame. Use the scoreboard totals. You do not need to record every shot.
  2. Add any breaks to the correct player. Check the player and break value before publishing.
  3. Tap Publish frame for the completed frame. The away team can see published frames while the match continues. If you change a published score or break, republish that frame.
  4. Finish and check all frames, then tap Submit Scores. Wait for confirmation that scores were submitted. The result now awaits approval from the away team.
Handicaps: enter the final score, including the start.If handicaps are enabled, use the displayed Start when setting up the physical scoreboard. If the scoreboard finishes 65–40 after including the head start, enter 65–40. Do not add the start again.
Frame score entry with a player break
During play: enter final frame scores and breaks, then publish each completed frame.
Frame scores with republish controls and Submit Scores
After the last frame: check changes have been republished, then submit the result.

Away team: check the result

Start here Your league → Needs attention → Result needs review → Review result
  1. Check every frame. Compare the players, scores and breaks with the agreed match record.
  2. If everything is correct, tap Approve Result. The fixture is complete once approval succeeds. Approved results feed the standings and statistics.
  3. If something is wrong, tap Request Correction. Select the affected frames, choose what needs checking, add a useful note if needed, and send the request.
Result review screen showing Approve Result and Request Correction
Away team: approve the checked result or identify a correction.

Home team: respond to a correction

Open Scores need correction → Update scores from the workspace. Read the reason and affected frame numbers. Correct the scores or breaks, republish changed frames, then use Submit Scores again. The away team reviews the corrected result. Contact the admin if the issue needs a player or locked-lineup change you cannot make.

A mistake in an already approved result?Contact the league admin with the fixture, frame and correct details. Captains cannot reopen an approved result. An admin can correct it without sending it through another captain review.
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09 / League guide

Nominate a vice captain

Start here · Captain · Active season Compete → your league → scroll to Team overview
  1. Tap Team overview to expand the roster and find the player. They need a registered account linked to their player record. An unclaimed guest cannot be a vice captain.
  2. Tap Make vice beside the player. Check the role is shown on the roster after the change saves.
  3. Ask them to open the league in their own account. They can help select lineups, enter home scores or review away results.
  4. To remove the appointment, use Remove beside the vice-captain control. This removes the vice-captain role; it is separate from removing a player from the roster.
Team overview showing Make vice controls
Team overview: the captain can appoint eligible roster members.

The captain continues to handle rescheduling and vice-captain appointments. Choose someone who can cover match-night duties when you are unavailable.

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10 / League guide

Check standings, teams and player stats

Start here · All roles Compete → your league → Quick access
  1. Choose Standings for the league table. Check the relevant division and the points and frames columns.
  2. Check Include pending results. Turn it off to see the table based on approved results. Turn it on to include submitted results that are still awaiting approval; those standings can change after review.
  3. Choose Player stats for league performance. Browse win averages, high breaks and the other available statistics views.
  4. Choose Teams & players to inspect rosters. Find a team or player and check their league details. Ask the admin about incorrect team assignments or handicaps.
League standings with Include pending results control
Standings: check whether pending results are included.
League player statistics with win averages
Player stats: explore league performance.

Standings and stats reflect result updates when they reach your app. If something looks missing, check that the result is approved and that you have opened the correct league, season and division.

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11 / League guide

Get help and resolve common problems

Contact your organiser Your league → Quick access → Contact admin → enter a subject and message → send

Include the league and team, fixture date and opponent, the affected frame or player, and what needs correcting. Read the League announcement on your workspace for season updates.

Contact League Admin form with subject and message fields
Contact admin: give enough detail to identify the problem.

My league is missing

Check Compete → My Leagues and confirm you are signed in with the account your captain added. If you have only played as a guest, ask the guest’s creator to link your account. For an older season, try Compete → History.

I cannot find the league in Join

It may be private, already in My Leagues, or unavailable for registration. Check My Leagues first. Ask the admin for an invite code and confirmation that registration is open.

I cannot edit my roster

Check the team status. Awaiting approval and Approved teams are locked for captain edits. The registration deadline also restricts changes, although a returned team may be allowed to correct and resubmit. Contact the admin if the controls you need are unavailable.

I cannot enter scores or approve the result

Check your role and home/away side. Both lineups must be confirmed and the home official must start the match. Home officials enter scores; away officials review after submission. An ordinary player does not have those controls.

The score is visible but the match is unfinished

A published frame is not an approved match result. The home team still needs to submit all scores, and the away team must approve them. Check the fixture’s action or waiting label.

I cannot see Claim this player

Open the guest’s menu in Friends using the account that originally created the guest. Another captain or admin cannot start that claim on the creator’s behalf.

The email or alias cannot be found

Ask the player to check their registered email or exact app alias. They need an account before you can find or link them. If they already have a guest record, arrange the claim instead of adding them twice.

A save or submission failed

Keep a note of the scores or details and check your connection. Reopen the fixture or request to see whether the change arrived before submitting it again. If it still fails, tell the admin or support the exact message and the step you were taking.

For an app problem, email SnookerSync support. For team selection, fixtures, handicaps and league decisions, contact your league admin.

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12 / League guide

Match-night quick reference

Keep this checklist open during the match, or print it for your team.

Find the match Compete → your league → Next fixture / Needs attention
See the schedule Your league → Fixtures

Before play · Both teams

  • Open the correct fixture and check the date, opponent and home/away side.
  • Select players for every frame in the order required by the league.
  • Check the selections, then Confirm Lineup.
  • Once both lineups are confirmed, the home official selects Start Match.

During play · Home captain or vice captain

  • Apply any displayed handicap start to the physical scoreboard.
  • Enter each frame’s final scores, including that start, and the correct player’s breaks.
  • Publish completed frames. Republish any frame you change.

After play · Home submits, away reviews

  • Home: check all frames and tap Submit Scores. Wait for the confirmation.
  • Away: open Review result, check every frame, then Approve Result or Request Correction.
  • If returned: home corrects and resubmits; away reviews again.
  • Check the fixture shows Completed after approval succeeds.

Need help? Your league → Quick access → Contact admin.

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Guide screenshot